FAQs
Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery (COD) throughout Morocco.
What are your shipping charges?
Orders above 500 MAD are delivered for free. For smaller orders, a flat 39 MAD fee applies.
How can I track my order?
After your order ships, you’ll receive a tracking link via email or SMS.
What if I receive a damaged product?
Please contact us within 24 hours of receiving your package with photos of the item. We’ll arrange a return or replacement.
Do you sell wholesale?
Yes! For bulk or B2B orders, please contact our sales team at b2b@mapoignee.ma for pricing and custom solutions.
Do you ship internationally?
Currently, we serve only within Morocco. International shipping may be added in the future.