Shipping & Delivery
At Mapoignée.ma, we understand the importance of fast, reliable, and secure delivery. That’s why we’ve partnered with trusted local couriers to ensure your order reaches you on time and in perfect condition—no matter where you are in Morocco.
📦 Where We Deliver
We currently deliver to all cities and regions in Morocco, including:
Casablanca
Rabat
Marrakech
Tangier
Agadir
Fes
Oujda
…and many more
If you’re in a remote or rural area, don’t worry — we’ll do our best to reach you.
⏱️ Delivery Timeframes
We aim to process and ship orders as quickly as possible.
Casablanca: 1–2 business days
Major cities: 2–3 business days
Rural & remote areas: 3–5 business days
Orders placed before 3 PM are typically processed the same day (Monday to Saturday).
💸 Shipping Fees
Free shipping on all orders above 500 MAD
Flat-rate shipping of 39 MAD for orders below 500 MAD
You’ll see the final shipping cost calculated at checkout based on your order total.
📍 Order Tracking
Once your order is shipped, you’ll receive a tracking number by SMS or email. You can use this to track your package in real time.
📦 Packaging & Handling
All items are packed securely using protective materials to prevent damage during transit. Fragile items are handled with extra care to ensure they arrive safely.
❗ Important Notes
Please ensure your address and contact number are correct to avoid delays.
If you miss a delivery attempt, our courier will contact you to reschedule.
In case of delays due to weather, holidays, or logistics, we’ll notify you via email or phone.