Welcome to Mapoignée.ma. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order.

If you do not agree with any part of these terms, we kindly ask you not to use this website.

🛒 1. General Information

  • Mapoignée.ma is an online store based in Morocco, specialized in architectural hardware and furniture fittings.

  • The terms “we”, “us”, and “our” refer to Mapoignée.ma.

  • By using this website, you confirm that you are 18 years or older or have legal parental consent to place an order.

📦 2. Products & Availability

  • All products listed are subject to availability. If an item is out of stock, we will contact you with alternatives or issue a full refund.

  • We strive to display accurate images and descriptions, but slight variations in color, finish, or dimensions may occur.

  • Prices are shown in Moroccan Dirhams (MAD) and include all applicable taxes unless stated otherwise.

💳 3. Orders & Payments

  • Orders can be placed through our secure website.

  • Payment methods include:

    • Online payments via CMI (Centre Monétique Interbancaire)

    • Cash on Delivery (COD)

  • We reserve the right to refuse or cancel any order at our discretion, especially in cases of:

    • Suspected fraud

    • Inaccurate pricing or product information

    • Payment issues

🚚 4. Shipping & Delivery

  • We deliver across Morocco via trusted courier services.

  • Delivery timeframes are estimates and may vary based on location, holidays, or unforeseen delays.

  • For full details, please refer to our [Shipping & Delivery Policy].

🔄 5. Returns & Refunds

  • You may return eligible items within 7 days of delivery if the product is unused and in original condition.

  • Certain items may be non-returnable (e.g., custom orders).

  • For details, see our [Returns & Refund Policy].

🛡️ 6. Intellectual Property

All content on Mapoignée.ma — including text, images, logos, product names, and design — is the intellectual property of Mapoignée.ma and may not be used, reproduced, or distributed without written permission.

🔐 7. Privacy & Data Protection

We are committed to protecting your privacy. All customer data is processed in accordance with Moroccan laws and our [Privacy Policy].